Essay On Effective Communication In The Workplace

Effective Communication In The Workplace Essay

Effective Communication in the Workplace
The workplace is an environment where more and more Americans are spending significant portions of their time. In fact, 25 million workers reported spending at least 49 hours a week at work, (Schabner, 2013). This means that having effective communication in the workplace is becoming increasingly important. Not just to improve business practices, but to improve the quality of both employer AND employee satisfaction. Effective interpersonal communication is the most important aspect in determining the success of workplace practices. Effective interpersonal communication includes practices such as honesty, clarity, and mutual respect.
Honesty is absolutely necessary in order to foster healthy and functioning workplace environments. Honesty breeds transparency, and according to a 2013 study, management transparency is THE number one factor in determining long-term employee happiness, (Shannon, 2013). Honesty between employers and employees about workplace expectations is essential to fostering effective relationships.
Complete transparency in the workplace also creates loyalty between employers and employees. The reason for this is because employees have a stake in how well the company does, so when they are trusted with information it creates a sense of loyalty that strengthens relationships between everybody in the company. This is why some people advocate for mandatory disclosure sessions, in order to strengthen bonds between employers and employees, (Estklund, 2011).
Clarity is the second important aspect in effective workplace communication, because clarity fosters understanding, and if everybody in the workplace has a clear understanding of each other, miscommunication happens much less and relationships improve as a result. The first step in emphasizing clarity is to eliminate unnecessary jargon. Jargon is specific words or phrases that are exclusive to certain groups, so any person outside of those groups has a difficult time communicating in terms of the jargon.
A good example of this scenario is if somebody is a new hire for an engineering firm and has little experience actually working in the engineering field. If everybody in the workplace communicated in jargon, the new hire would have a difficult time following instructions. This would cause confusion, resentment, and harm workplace practices. Most importantly, it would put a very strong barrier in the way of interpersonal communication, because the new hire would have a difficult time relating to his or her work partners. Clarity really is the first hurdle to jump through in order to have effective communication in the workplace.
Emphasizing clarity in workplace communication also means limiting the amount of technological interference. Even though technology is making it easier and easier to communicate with co-workers without actually seeing them, face-to-face communication is still the most important factor in fostering long-term...

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Importance Of Effective Communication In The Workplace

Effective communication is a significant element in the workplace. Most of the companies invest a lot in training employees on how to ensure they effectively communicate. Moreover, effective communication goes beyond regular employee conversations, in that they have to communicate well in emails and written reports. Understanding the fundamental aspects of effective communication enables companies to focus more on the development of a reliable workforce. Such workforce can communicate well, understand and engage in activities within the work setting to ensure what they handle matters in the progress of the company. Effective communication is, therefore, fundamental since it enables organizations thrive and continue functioning.

Effective communication ensures the workforce is on the same page and is focusing on a similar direction towards the realization of set goals. Nonetheless, people at the workplace must interact to facilitate quick and effective ways of handling tasks. Through effective communication, employers are also able to handle their workers more appropriately. Employers are also able to ensure employees focus on the objectives that assist in understanding decisions made and how they affect the success of the company through efficient communication. In addition, modern organizations ensure there is effective communication in work environments through the following aspects:

  • Defining company objectives and expectations: management teams ensure they deliver clear and achievable objectives to their workforce. The move involves outlining vital requirements of any assigned tasks, ensuring the workforce is aware of the goals, and the departments allocated duties.
  • Delivering the communication message clearly: companies ensure their message delivered to the workforce is comprehensible and accessible. In doing so, it is necessary that the communication is plain and polite in order to avoid causing cases of confusion.
  • Carefully choosing communication medium: Companies ensure a message delivered to the workforce is through some of the best mediums. Face-to-face communication with the workforce is one of the best ways to deliver messages since it also assists in building trust. To ensure there is effective communication, companies also ensure they take time in deciding whether the information delivered would work better through mediums such as general memo, printed copies, or email.
  • Keeping everyone involved: companies ensure their lines of communication in work environments are always open. Such companies encourage their management teams to ensure there are progress reports on projects as a way of keeping in touch with the teams. Such a move is effective in handling remote staff assigned progressive duties.
  • Listening and showing empathy: an effective communication in the environment should be a two-way process to ensure the management and employees work as a team. Listening and showing empathy is a sign of respect and enable the workforce learn of outstanding issues in work environments that may require immediate attention.

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