Evaluation Essay Example Restaurant Haccp

Evaluation of HACCP Plans of Food Industries: Case Study Conducted by the Servizio di Igiene degli Alimenti e della Nutrizione (Food and Nutrition Health Service) of the Local Health Authority of Foggia, Italy

Michele F. Panunzio,1,*Antonietta Antoniciello,1Alessandra Pisano,1 and Giovanna Rosa2

Int J Environ Res Public Health. 2007 Mar; 4(3): 228–232.

Published online 2007 Sep 30.


With respect to food safety, many works have studied the effectiveness of self-monitoring plans of food companies, designed using the Hazard Analysis and Critical Control Point (HACCP) method. On the other hand, in-depth research has not been made concerning the adherence of the plans to HACCP standards. During our research, we evaluated 116 self-monitoring plans adopted by food companies located in the territory of the Local Health Authority (LHA) of Foggia, Italy. The general errors (terminology, philosophy and redundancy) and the specific errors (transversal plan, critical limits, hazard specificity, and lack of procedures) were standardized. Concerning the general errors, terminological errors pertain to half the plans examined, 47% include superfluous elements and 60% have repetitive subjects. With regards to the specific errors, 77% of the plans examined contained specific errors. The evaluation has pointed out the lack of comprehension of the HACCP system by the food companies and has allowed the Servizio di Igiene degli Alimenti e della Nutrizione (Food and Nutrition Health Service), in its capacity as a control body, to intervene with the companies in order to improve designing HACCP plans.


Over the past years in Italy, the current affairs press has produced ample information on the subject of HACCP (Hazard Analysis and Critical Control Points) with the goal of providing support to those in charge of food companies and to allow these companies to conform to that provided for by Italian Legislative Decree no.155/97, which introduced the self-monitoring system. Numerous training courses for public and private bodies were organized with the same goal. After an initial HACCP system planning period, marked on the legislative level by the different derogations to the sanctions, we have now reached complete actuation of self-monitoring. During this phase, the evaluation of self-monitoring plans plays an important role, as it is an important activity for interlocution between the person in charge of the food industry and the health authority.

The evaluation investigates the concreteness of the self-monitoring plans with reference to the hygienic-sanitary safety of foods [1]. Food companies essentially - in addition to having “the piece of paper” of the self-monitoring plan (and in many cases, they are substantial, well laid out volumes with various colours) – must adopt all the procedures indicated in the plans themselves in order to knock down or reduce potential hazards [2–5].

Panunzio et al. [6] introduced and used an evaluation sheet that took into consideration the most important aspects of self-monitoring from the point of view of specificity, simplicity, feasibility and adherence. In this manner, different self-monitoring plans were evaluated using these four profiles; a score was determined and for each profile. The question we asked ourselves during the study of this work was what evaluation of the self-monitoring plans can be made in the light of adherence to the HACCP method?

Adherence was taken into consideration because it is the most critical aspect of the self-monitoring plans that contain HACCP principles. When a plan is drawn up based on photocopies of other non-specific plans, the HACCP method is generally almost non-existent because it was not based on the individual company [7–10]. Therefore, we evaluated a sample of self-monitoring plans drawn up by just as many food companies located in the LHA territory of Foggia.

Materials and Methods

During the period from January–December 2006, 116 self-monitoring plans were taken under examination and evaluated, which had been drawn up by food companies whose production, distribution and/or sales offices were located within the territorial area of the LHA of Foggia. Using randomization and the technique of layered sampling, we proceeded with identifying the food companies. The sample extracted in this manner, even if not representational, can supply a measure of the most common methodological mistakes.

The evaluation aspects focused their attention on adherence to the HACCP method, as it was felt to be the main measure of credibility for a self-monitoring plan - self-monitoring that explicitly refers to this method. Metaphorically, adherence is the “neck of a bottle” that contains specificity, simplicity and feasibility of HACCP plans. Therefore, beginning with the evaluation sheet, errors were classified as general and specific while the plans were divided into classes of activities of the food companies, as indicated in enclosure no. 1 of Italian Ministerial Decree no. 185 dated October 16th, 1998.

Table 1 indicates the distribution of the companies per activity class, whose self-monitoring plans were evaluated. Based on the evidence of the application of the evaluation sheet, the errors were classified as general and specific. The general errors were linked with three types: terminology, voluminosity and redundancy.

Table 1:

Food companies examined, for classes of activity.

Concerning terminology, a very frequent error was that of using the name “self-monitoring manual” for what was the “self-monitoring plan” thus confusing a non-specific instrument such as the manual, which can be written by public and private bodies – whose effectiveness depends on the validation of the same by the Ministry for Health – and which can be of support only in the identification phase of potential hazards and procedures of correct hygienic practice.

Voluminosity refers to the voluminosity of the self-monitoring plans; it would almost seem that the “validity” of the plans is directly proportional to their paper weight. Well-packaged self-monitoring plans were examined with good typographical layout and coloured sheets, but that were filled with superfluous elements such as the legislation, philosophy and the history of HACCP. These elements invalidated rapid consultation of the plan, making the plan lack in the inspiring motto “only write what you have to do, do what you have written”.

Concerning redundancy, a few plans did not follow a precise table of contents for their subjects but rather many things were repeated in different parts of the plan. This resulted in rather difficult specific, immediate and unambiguous comprehension of the procedures to be followed.

The specific errors refer to: the plan for transversal phases, confusion of critical limits, hazard non-specificity and lack of a time plan for the control.

In the self-monitoring plans for transversal phases, the sheets were not drawn up following the production flow chart but rather by homogeneous phases of the production process. This way for example, instead of a few sales businesses having a plan concerning frozen products that included the receiving, storing and sales phases, a plan for the receiving phase, one for the storing phase and finally one for the sales phase were designed for all food products for sale. In this manner, the application of the decision tree in identifying the CCP was ignored. The decision tree is a diagram indicating a few questions/answers, built on the flow of the production activity. Its use is an essential tool to remove the inherent subjectivity in self-monitoring.

Non-specificity of the hazard refers to the generic wording such a biological, physical or chemical contamination. If the hazard is non-specific, it goes without saying that the rest of the plan can only be generic and therefore useless.

Finally, a few plans did not indicate a time plan for the controls to carry out, therefore there was no precise agenda to follow for hazard self-monitoring measures.


During the period January–December 2006, the Servizio di Igiene degli Alimenti e della Nutrizione (Food and Nutrition Health Service) of LHA evaluated 116 HACCP plans of food companies.

Table 2 takes into consideration the presence or lack of general errors. As can be seen, almost two-thirds of the plans examined contained general errors. The most interesting are: hotels, restaurants and coffee bars in 85% of the cases against one-third of the food industries.

Table 2:

Presence of general errors in the level HACCP, for class of activity of the firms.

Table 3 examines the general errors by activity class of the companies. Terminological errors involve half of the HACCP plans containing general errors and 47% involve superfluous elements, while 60% of the cases include subject redundancy. The three types of errors mainly involve retail trade.

Table 3:

Distribution of the general errors, for class of activity of the firms.

Table 4 indicates the percentages of each type of general error based on the number of plans that contained these errors. Subject redundancy is the general error that HACCP plans contained the most of for all activity classes of food companies. With the exception of terminology errors in the food and beverage class, all other errors exceed 50% frequency in the other activity classes.

Table 4:

Distribution of the general errors, for class of activity of the food companies.

Specific errors are examined beginning with Table 5. These errors mainly involve retail trade, food industry and wholesale trade.

Table 5:

Presence of specific errors in the level HACCP, for class of activity of the food companies.

Table 6 indicates the frequency of the specific errors in relation to corporate activity classes. The lack of procedures is the least frequent error, while the other three types of errors involve the different activity areas in a different manner. The area containing the most specific errors, in the four types considered, in HACCP plans, is that of retail trade, hotels, restaurants and coffee bars. The most frequent specific errors are the transversal plan and the critical limits, both concerning the retail trade area.

Table 6:

Distribution of the general errors, for class of activity of the food companies.

In Table 7, specific errors are layered on the frequency of the HACCP plans that contain errors. Frequencies are high for all types of errors and for the different activity classes, except for the food and beverage industry, where there are only three HACCP plans containing specific errors, which all involved erroneous critical limits. In the same manner, the non- specificity of the hazard involved all incorrect HACCP plans in the canteen area.

Table 7:

Distribution of the general errors, for class of activity of the food companies.

Table 8 illustrates the performance relative to the general and specific errors per corporate activity class. Performance is obtained from the relation between the error percentage and the percentage of the corporate industry taken into consideration. The emerging results indicate that the canteen area obtained the worst score (13.92 in general error performance; 18.561 in specific error performance), followed by wholesale businesses and business intermediaries (the two performances respectively: 5.44 and 5.87) and then at a distance, the other areas were distributed on the same level.

Table 8:

Performance general errors and specific errors.


The goal of this work is to examine the errors contained in the self-monitoring plans of the food industry that are modelled on the HACCP method, in compliance with Italian Leg. Decree no. 155/97. Even if the sample examined is not representational of the entire universe of food companies present in the territory of the LHA of Foggia, it can nevertheless be considered a preliminary study concerning the evaluation of methodological and formal errors of HACCP plans.

An analysis of the results does not indicate a reassuring picture of self-monitoring. In our opinion, the error with the most significance is the non-specificity of the plans that involve all activity classes, with the exception of the food and beverage industry. Even if it is difficult to be able to attribute the meaning of this last data to a sampling fault or to a specific reality, the high frequency of the non-specificity of the hazard, if confirmed by further studies, could nevertheless indicate a passive acceptance of the contents of Italian Legislative Decree no. 155/97 by food companies who have obviously understood formally conforming to the law as the adoption of a self-monitoring plan, but who have not taken enough interest concerning the possibility of using this tool to improve the hygienic-sanitary safety of foods. Although it is a theory still to be proven by facts, negative feedback might be given.

Therefore, an important role is taken on by those professionals who, in their capacity as true and proper food company trainers, are involved throughout the different phases of making adjustments to and managing self-monitoring [11–12]. If the output of the self-monitoring system is the recording of procedures and self-monitoring plans, the outcome of HACCP is the healthiness of food [13].

In our capacity as a public control body, we are interested in both; however, the greatest attention is paid to outcome in order to guarantee the healthiness of foods. The evaluation of HACCP plans concerning methodological errors can constitute a method of dealing with the output while not losing sight of the final goal of safeguarding the consumer [14–16].


1. Olson KE, Slack GN. Food safety begins on the farm: the viewpoint of the producer. Rev Sci Tech. 2006;25(2):529–539.[PubMed]

2. MacDonald DJ. HACCP lessons. J Environ Health. 2002;64(6):26–28.[PubMed]

3. Worsfold D. A survey of food safety training in small food manufacturers. Int J Environ Health Res. 2005;15(4):281–288.[PubMed]

4. Huggett AC. Risk management-an industry approach. Biomed Environ Sci. 2001;14(1–2):21–29.[PubMed]

5. McMeekin TA, Baranyi J, Bowman J, Dalgaard P, Kirk M, Ross T, Schmid S, Zwietering MH. Information systems in food safety management. Int J Food Microbiol. 2006;112(3):181–194.[PubMed]

6. Panunzio MF, Antoniciello A, Pisano A. System of index and indicators for the quality evaluation of HACCP plans based on the results of the official controls conducted by the Servizio di Igiene degli Alimenti e della Nutrizione (Food and Nutrition Health Service) of the Local Health Authority of Foggia, Italy. Int. J. Environ Health Res. 2007;4(1):34–38.[PMC free article][PubMed]

7. Glavin MO. HACCP: we’ve only just begun. Food Drug Law J. 2001;56(2):137–142.[PubMed]

8. Herrera AG. The hazard analysis and critical control point system in food safety. Methods Mol Biol. 2004;268:235–280.[PubMed]

9. Abernathy T, Hart R. Evaluation of a HACCP pilot program for the food service industry. Can J Public Health. 2004;95(6):470–472.[PubMed]

10. Aruoma OI. The impact of food regulation on the food supply chain. Toxicology. 2006;221(1):119–127.[PubMed]

11. Biondi A, Antonini A, Pasca-Raymondo F, Tarsitani G. The HACCP method for personnel education. Ann Ig. 2006;18(1):31–39.[PubMed]

12. Huggett AC. Risk management-an industry approach. Biomed Environ Sci. 2001;14(1–2):21–29.[PubMed]

13. Hulebak KL, Schlosser W. Hazard analysis and critical control point (HACCP) history and conceptual overview. Risk Anal. 2002;22(3):547–552.[PubMed]

14. Stecchini ML, Del Torre M. The food safety management system. Vet Res Commun. 2005;29(2):117–121.[PubMed]

15. Worsfold D, Worsfold P. Increasing HACCP awareness: a training intervention for caterers. J R Soc Health. 2005;125(3):129–135.[PubMed]

16. van der Spiegel M, Luning PA, Ziggers GW, Jongen WM. Evaluation of performance measurement instruments on their use for food quality systems. Crit. Rev. Food Sci. Nutr. 2004;44(7–8):501–512.[PubMed]

Articles from International Journal of Environmental Research and Public Health are provided here courtesy of Multidisciplinary Digital Publishing Institute (MDPI)

1. Korea Foodservice Information. Korea Foodservice Statistical Yearbook. Seoul: Korea Foodservice Information; 2006. pp. 525–540.

2. Institute of Korea Rural Economics. Current Status and Improvement Plan of Statistics in Foodservice Industry. Seoul: Institute of Korea Rural Economics; 2005. pp. 91–97.

3. Korea Foodservice Information [Internet] Seoul: 2006. [cited 2009 November 25]. Foodservice statistics and ways for its improvement. Available from: http://www.foodbank.co.kr/news/print.php?seclnclex=1676.

4. Ko HS, Kim SK, Kim DK, Kim BJ. Importance perception on the sanitation and cleanliness of family restaurant employees. Korean Journal of Society of Food and Cookery Science. 2005;21:155–162.

5. Yoon JY, Moon HK. Job satisfaction and business attitude of restaurant owners - focused mainly in the Gyeongnam area - Korean Journal of Community Nutrition. 2003;8:610–620.

6. The Korea Food Drug and Administration. Strategic Plans for Preventing Foodborne Illness. Seoul: The Korea Food Drug and Administration; 2008. pp. 1–80.

7. Bryan FL. Factors that contribute to outbreaks of foodborne disease. J Food Prot. 1978;41:816–827.

8. Koopmans M, Duizer E. Foodborne viruses: an emerging problem. Int J Food Microbiol. 2004;90:23–41.[PubMed]

9. Kim YH, Choi HJ. The effects of job training service recovery, job satisfaction and turnover intention among service industry employees in Daegu and Daejeon. Tourism Science Studies. 2009;33:317–342.

10. Kim ST, Park JY, Kam S, Han CH. Knowledge and attitude toward restaurant-related sanitation of new restaurateurs. Journal of Korean Society for Health Education and promotion. 1998;15:79–95.

11. Chang HJ, Lee JS, Kwak TK. Effectiveness of HACCP-based training on the food safety knowledge and behavior of hospital foodservice employees. Nutritional Sci. 2003;6:118–126.

12. Walker E, Pritchard C, Forsythe S. Food handlers' hygiene knowledge in small food businesses. Food Control. 2003;14:339–343.

13. Tokuc B, Ekuklu G, Berberoglu U, Bilge E, Dedeler H. Knowledge, attitudes and self-reported practices of food service staff regarding food hygiene in Edirne, Turkey. Food Control. 2009;20:565–568.

14. Howes M, McEwen S, Griffiths M, Harris L. Food handling certification by home study: Measuring changes in knowledge and behavior. Dairy, Food and Environment sanitation. 1996;16:737–744.

15. Noh JM. Field assessment of microbiological quality of restaurant operations and development of a sanitation training manual (master's thesis) Seoul: Yonsei University; 2006.

16. Kim SJ. Assessment of sanitation management and development of self-managed sanitation module for Korean food restaurants (master's thesis) Seoul: Yonsei University; 2005.

17. Choi JH. An education and training cases study for the implementation of HACCP system for school foodservice operations (master's thesis) Seoul: Yonsei University; 2000.

18. Ryu ES, Chang HJ. Food sanitary practices of the employees in university and industry foodservices. Journal of Korean Society Food Science. 1995;11:274–281.

19. Eo GH, Ryu K, Park SJ, Kwak TK. Need assessments of HACCP-based sanitation training program in elementary school foodservice operations based on sanitation knowledge test of Employees. Journal of the Korean Diet Association. 2001;7:56–64.

20. Giampaoli J, Cluskeym M, Sneed J. Developing a practical audit tool for assessing employee food-handling practices. Seoul: 2002. [cited 2006 October 10]. Available from: http://docs.schoolnutrition.org/newsroom/Jcnm/-02spring/giampaoli2/

21. The Korean Food and Drug Administration. The Korean Food Code: HACCP. Seoul: The Korean Food and Drug Administration; 2005. pp. 1–50.

22. Kwak TK, Lee KM, Chang HJ, Kang YJ, Hong WS, Moon HK. Analysis of critical control points through field assessment of sanitation management practices in foodservice establishments. Korean Journal of food and cookery Science. 2005;21:290–300.

23. Ministry of Education and Human Resources Development. Guidelines of Sanitation Management for School Foodservice Operations. Seoul: Ministry of Education and Human Resources Development; 2004. pp. 1–90.

24. Rivas KD, Canter DD. Effectiveness of talent for training school foodservice employee. School Foodservice Research Review. 1982;6:113.

25. McCartan C, Perryman S. Evaluation of a nutrition education and training (NET) workshop for school personnel. School Food Service Research Review. 1982;6:109.

26. Kwak TK, Cho YS, Lee HY. Evaluation of the food sanitation training program in child-care centers. Journal of the Korean Society of Food Culture. 1994;9:251–257.

27. Collins JE. Impact of changing consumer lifestyles on the emergence/reemergence of foodborne pathogens. Emerg Infect Dis. 1997;3:1–13.[PMC free article][PubMed]

28. Lee YJ. A comparative study on sanitary practices and perception of employees in elementary school hospital and industry food service in the Inchon area. Journal of the Korean Diet Association. 2003;9:22–31.

29. Ehiri JE, Morris GP. Evaluation of food hygiene training course in Scotland. Food Control. 1997;8:137–147.

30. Angelillo IF, Viggiani NMA, Rizzo L, Bianco A. Food handlers and foodborne disease-knowledge, attitudes, and reported behavior in Italy. J Food Prot. 2000;63:381–385.[PubMed]

31. Kim SJ, Yi NY, Chang HJ, Kwak TK. Current status of sanitation management performance in Korean-Food restaurants and development of the sanitary training posters based on their risk factors. Journal of the Korean Society of Food Culture. 2008;23:582–594.

0 thoughts on “Evaluation Essay Example Restaurant Haccp

Leave a Reply

Your email address will not be published. Required fields are marked *